Return Policy
Return Policy – The Paris Moon
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns:
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Returns are accepted within 14 days of delivery.
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Items must be unused, unworn, and in their original packaging.
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To start a return, contact us at support@theparismoon.com with your order number and reason for return.
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Once approved, we’ll provide return instructions. Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds:
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Once we receive and inspect your return, we’ll notify you via email.
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Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges:
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We currently do not offer direct exchanges. Please return the item and place a new order.