Return Policy

Return Policy – The Paris Moon

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns:

  • Returns are accepted within 14 days of delivery.

  • Items must be unused, unworn, and in their original packaging.

  • To start a return, contact us at support@theparismoon.com with your order number and reason for return.

  • Once approved, we’ll provide return instructions. Customers are responsible for return shipping costs unless the item was defective or incorrect.

Refunds:

  • Once we receive and inspect your return, we’ll notify you via email.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges:

  • We currently do not offer direct exchanges. Please return the item and place a new order.